Knowledgebase
Frequently asked questions.
Posted by Demian Mash on 29 October 2018 12:07 PM

 

What kind of ad inventory does Clickadu provide?

Why was my campaign rejected?

My campaign was successfully approved. How much time does it take to get traffic?

What Tokens, Macros, Variables do you support?

How long does it take for a new campaign to become approved?

What is the time zone of your statistics and how much does it take to renew data?

 

 

Q: What kind of ad inventory does Clickadu provide?

A: Clickadu
 provides the following ad inventory:

 

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Q: Why was my campaign rejected?

A: Without exception, all advertisers must follow our Terms and Ad Quality Guidelines. We do not allow links that have detections by Virustotal.

Most common rejection reasons:

  • Landing page or product offered contains malware. Will result in account suspension and closure if found after initial approval!

  • Landing page/creatives contain or promote an illegal or banned product. We don’t accept campaigns or ads that promote prohibited goods, services or activities, and promoting them is in accordance with all applicable laws of jurisdiction to which Advertiser Site and/or Campaign is concerned (e.g. laws regulating services and products like alcohol, tobacco, drugs, etc.).

  • Auto-Downloads of software/apps are not permitted on any onclick popunder campaign. Your account may be suspended if found on your running campaigns!

  • Copyright infringement. You cannot use marketing material (trademarks, images, banners, pages or texts) if we receive a DMCA claim to those materials.

  • A fake virus, "scan alerts" or "technical support" ads are strictly forbidden. Claiming a visitor has a virus or falsely scanning the visitor’s device is not permitted.

  • The Landing page is not accessible. We are unable to see the landing page submitted based on your target settings.

  • Inappropriate materials. Your ads or landing page contain gratuitous displays of violence, obscene/vulgar language, or content that endorses abuse, physical harm or hate-mongering.

If you still do not understand why your campaign has been rejected, feel free to contact the Support Team. Remember to include your full account details and campaign ID(s).

Please note that campaigns are continually reviewed by our staff and an active campaign can be rejected at any time. If, after approval, a campaign was modified in a way that does not follow our Guidelines, your account could be suspended or terminated. The remaining advertising budget may not be refunded, depending on the severity of the violation!

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Q: My campaign was successfully approved. How much time does it take to get traffic?

A: It may take up to 30 minutes after approving the campaign. Kindly be patient, your campaign will get the traffic soon.

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Q: What Tokens, Macros, Variables do you support?

A: As a Self-Service Advertiser, you can use the following variables (dynamic tags/tokens) to track interesting data through your URL and your own tracking system:

  • {zoneid} - ID of the ad zone where the ad is displayed

  • ${SUBID} - Unique ID for tracking conversions

Usage example:

HTTP://www.example.com/langing-page/?zone={zoneid}&visitor_id=${SUBID}

If you are a Fully-Managed Advertiser and want to use pixels or postback to track conversions, please contact your account manager.

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Q: How long does it take for a new campaign to become approved?

A: Clickadu Support Team is available 24/7 (except Public Holidays). Campaigns are reviewed in chronological order and the speed is determined by the volume received at any given time. Please be patient and only contact us about your campaign approval if:

  • You want to resubmit a campaign that has been previously declined

  • Our Support Team has requested further information from you

Usually, campaign approval takes less than 4 hours, but during the holidays or in an emergency situation, it may take up to 12 hours.

 

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